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Shipping and Returns

Delivery Information

Orders placed on www.stedilens.com are dispatched from our warehouse in Johannesburg and can be delivered throughout South Africa and internationally.

Please note that your order will be delivered by Aramex courier and will require a signature on arrival.

Domestic

3-5 working days; R100 per flyer bag order.

All items in stock will be shipped the following day (Mon – Fri).

We are controlled by Aramex terms and conditions.

https://www.aramex.com/us/en/shipping-terms/domestic#.YKfnWm9aCjk.mailto

You must be of legal age to receive an order from us.

International

All items in stock will be shipped the following day (Mon – Fri).

Shipment delivery time depends on location. Shipments will be shipped from South Africa unless ordered through the Country Selection sub-domain option.

A flat rate, up to 1 kg as per the website, is chargeable. Packages with a mass of more than 1 kg could attract a separate quotation.

If there are several articles in one order, for which different delivery times apply, the goods will be sent as one shipment, at the longest delivery time.

We are controlled by Aramex terms and conditions.

https://www.aramex.com/us/en/shipping-terms-express#.YKfn2Of3JIc.mailto

You must be of legal age to receive an order from us.

Shipping Holidays

Stedilens will not be shipping on South African public holidays. To avoid any confusion, please check the annual calendar for the exact dates.

Please note: Our shipping carriers will not be delivering on public holidays and weekends in the country of destination.

Returns

Stedilens honours the warranty offered by the specific brands against manufacturer defects on all products purchased from www.stedilens.com. Please note that normal wear and tear, including scratches, dents, stains, and other marks are not covered under warranty.

If you wish to return your purchased item that has no manufacturer defect, you may do so if the returned goods are in perfect, unused condition. We can issue you a web-store credit for exchange.

Product Information

For information about our products, replacement parts, warranty information or for any other questions you may have, please contact our Customer Service team. You can reach us at www.stedilens.com